Office Services Manager

About the job

We’re looking for an Office Services Manager to join our Perth team.

When you work for us, you get the chance to join nearly 50,000 people all driven by a common purpose – delivering a more sustainable world. We’re excited about the challenges ahead. If you ask us, there’s never been a more rewarding time to work in the energy, chemical and resources sectors.

We offer a flexible approach to working, because our people are safer, healthier, and more productive when they can balance work with life. That’s why we offer flexible and hybrid working options, so you can choose when, where and how you work.

As an Office Services Manager, you will be responsible for managing all of the day-to-day office and facilities services and functions and implement Worley policies and safety procedures for the Western Australian offices/storage facility (240 St Georges Tce, Bunbury, Osborne Park and its subsidiaries.  Additionally, to support the Location Management team to deliver an exceptional employee and customer experience.

Who we are

Worley is a global professional services company of energy, chemicals and resources experts headquartered in Australia.

Right now, we’re bridging two worlds as we accelerate to more sustainable energy sources, while helping our customers provide the energy, chemicals and resources that society needs now.

We partner with our customers to deliver projects and create value over the life of their portfolio of assets. We solve complex problems by finding integrated data-centric solutions from the first stages of engineering and consulting to the last stages of installation and commissioning.

Join us and help drive innovation and sustainability in our projects.

What you’ll do

We’re looking for an Office Services Manager to join our Perth team.

The role responsibilities include:

• Liaise with project managers and administrators at each location on an ongoing basis to ensure that all building maintenance issues are reported and resolved in a timely manner.
• Lead and manage project office set ups/relocations based on requirements.
• Ensure any third-party contractors or service providers adhere to Worley’s safety standards and procedures and have provided insurance certificates, JHA’s (safe work method plan), completed a building induction and have obtained prior building management approval.
• Ensure contractor works are executed on time, on budget and to scope.
• Manage/review supplier service levels for the location i.e. (stationary, plants, cleaning, kitchen supplies, etc).
• Report and co-ordinate any building related maintenance/repair requests to the relevant building owner/agency received via the facilities inbox.
• Perform weekly floor walks of 240 St Georges Tce, to ensure the floors are clean and free of hazards and report any maintenance or other issues to building owner/agency and Assurance (as required).
• Coordinate any preventative maintenance works as required (i.e., annual testing & tagging, Supplementary air-conditioning unit maintenance, fire equipment testing etc.).
• Attend team meetings as required and meet with building management representatives on a regular basis.
• Lead and co-ordinate the logistics for all internal/external relocations.
• Ensure office floor plans are updated regularly across the business and coordinate any updates in consultation with the Leadership Team.
• Provide regular occupancy reporting to the business to ensure efficient use of the space.
• Review purchasing expenditure within the location to ensure spend is managed within budget.
• Ensure all aspects of building works are correctly scoped and budgeted in line with the company Procurement policy and approved by the Property Leasing Manager Asia Pacific and WA Location Director.
• Upon receipt, review, code and submit all supplier invoices to the Shared Services Centre (SSC) in a timely manner and upload invoices on the Facilities Teams site.
• Ensure any new vendors complete the SSC supplier forms, prior to engagement.
• Ensure People Group mobilisation and demobilisation forms for all facilities related items such as security passes, car parking & lockers are actioned in a timely manner.
• Alongside HR, Admin & IT, arrange all facilities requirements for new starters.
• Attend inductions of all new staff and provide overview on facilities.
• Manage the office front of house receptionist(s) team ensuring the delivery of high standards of professionalism expected of the Worley brand and to deliver an exceptional employee/customer.
• Liaise closely with the internal stakeholders, ensuring the office/working environment is safe and compliant.
• Co-ordinate fire wardens for each floor and fire drills as required by building management.
• Ensure all floor first aider lists and equipment are up to date and all first aid kits are re-stocked regularly.
• Upload Energy Consumption data into the “Envizi system” to ensure monthly electricity usage is recorded for all properties.

What you’ll have

• Excellent planning, organisational and communication skills and confidence in dealing with all levels in organisation.
• Efficient and able to multi-task and proactively manage change.
• Effective relationship building skills.
• Experience in office services management within a corporate office environment.
• Supervisory/management experience.
• Strong written and verbal communication skills with the ability to communicate at all levels.
• Sound administration, organisational and time management skills.
• Ability to multitask, work independently and adhere to strict guidelines.
• Certificate or accreditation in facilities management (desirable).
• Ensure compliance of all Assurance/HSE systems, processes and procedures through the training, competence and performance of all personnel (Worley and others).
• Role-model a commitment to personal well-being and a pro-active approach to continuously improving health, safety and environmental performance.
• Strong skills in MS Suite, particularly MS Excel, Word,PowerPoint and experience with office management software such as HotDesk+, OfficeSpace, etc. (preferred).
• Builds appropriate, constructive, and effective business relationships throughout the organization; uses diplomacy and tact; is approachable; communicates clearly, accurately, and consistently both verbally and in written matters. Demonstrates confidentiality at all times. Employs the principles of active listening.
• Enjoys working in a high calibre team. Able to work and liaise with multiple teams and stakeholders, deal with strict deadlines, able to prioritise workloads and help other team members to achieve team goals.
• Achieves results set by self and others, meets timelines, pushes to achieve stretch goals, while demonstrating enthusiasm, persistence and tenacity. Breaks down work into executable tasks while taking the initiative when required, without prompting.
• Deals with new concepts and complexity comfortably. Examines problems carefully and thoroughly and understands their interdependencies. Can pull information and ideas from many sources and see the importance of many factors.

Why you should apply

• Flexible work arrangements.
• Enjoy a varied & challenging role.
• Career development opportunities beyond this role.

Moving forward together

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.

We’re building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.

And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.

Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success.