Eightfold Product Manager

• We deliver the world’s most complex projects.
• Work as part of a collaborative and inclusive team.
• Enjoy a varied & challenging role.

Building on our past. Ready for the future

Worley is a global professional services company of energy, chemicals and resources experts headquartered in Australia.

Right now, we’re bridging two worlds as we accelerate to more sustainable energy sources, while helping our customers provide the energy, chemicals and resources that society needs now.

We partner with our customers to deliver projects and create value over the life of their portfolio of assets. We solve complex problems by finding integrated data-centric solutions from the first stages of consulting and engineering to installation and commissioning, to the last stages of decommissioning and remediation. Join us and help drive innovation and sustainability in our projects.

The Role

As an Eightfold Product Manager with Worley, you will work closely with our existing team to deliver projects for our clients while continuing to develop your skills and experience etc.

• As the Eightfold Product Manager, you will be a key member of the People Digital Products team and will set the vision and strategic drivers of Eightfold to align to the broader Talent strategy and the People Digital / ERP strategy​, while creating a multi-year strategic and outcome-based Eightfold roadmap to realize the vision​.

• This role requires the unique skillset of someone who is a strategic thinker, a visionary, yet can translate that strategy and vision to an executable roadmap and plan. While you are an Individual Contributor, you are working as part of a team of subject matter experts spread across the globe.

• Provide thought leadership and the ‘art of the possible’ as it relates to your solution, including new functionality and product road maps.
• Create quarterly objectives or goals of the product to execute the roadmap.
• You will be required to assess business requirements, drive design discussions and decisions, build requirements and support implementation for your product as required. You are responsible for coordinating, administering and governing the product ongoing.
• You will ensure you are well informed as to the People, Talent, People Digital and Regions strategies when designing and enhancing Eightfold. You will be a thought leader in this space with a key focus on Talent Acquisition and user experience.
• You will ensure the product meets our regulatory, compliance, governance and ethical standards and effectively manage business risk.
• You will work in a structured way to project management methodology to ensure the stability of the solution and critical business processes. You will effectively collaborate with the Digital team, who have responsibility for configuration.
• Strategically align Eightfold initiatives to meet the needs of the entire People technology ecosystem including Oracle, Eightfold.ai, Taleo, Appreciate and SuccessFactors.
• Innovate and bring creative solutions to complex problems.
• Successfully manage Eightfold demand management and external support vendors to ensure timely, high-quality outcomes that meet the stated business need and are in line with our strategy.
• Successfully escalate, manage and hold to account external support vendors.
• Lead partnership with the Eightfold vendor to bring best practice to Worley, the get the greatest value from our instance and to be seen as a best practice Eightfold customer by the external market.
• Be an active part of the Eightfold external community, bringing the best of ‘outside in’ thinking to Worley.
• Assess business requirements, drive design discussions, build requirements and support go-lives/ enhancements as required while actively prioritizing and manage the backlog.
• Create project plans and structured methodologies and templates for your own work areas, and input into those owned by others.
• Partner effectively with the wider People function to ensure the solution supports our People Strategy ongoing.
• Support the development and maintenance of standards, procedures, Reference Guides, FAQ documentation and resources to support all system users.
• Maintain the administration of the solution and programs.
• Own and ensure updates to forms, workflow, reports and documentation for the solution.
• Work closely with Digital to identify and recommend solution upgrades and enhancements.
• Own system-related configuration and delivery for regulatory, compliance, governance and ethical standards and effectively manage business risk.
• Identify and share actionable insights from data to support meeting business needs, optimizing opportunities, improving the employee experience and reducing ‘pain’ points or ‘friction’ in the systems.
• Contribute to periodic review of Vendor performance against performance criteria.
• Metrics and KPI’s:
  • Ensure that the design meets the requirements of the organization.
  • Voice of the customer, stakeholder feedback.
• Key interfaces:

  • This role will report into the People Digital Product Lead and will partner closely with the following stakeholders:  

    Talent, Digital, Eightfold, WES People Digital, GPE, other People Centres of Expertise (COEs), Regional People Operations Teams.