Change Management Lead
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- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related technical field.
- 8+ years of progressive experience leading organizational change initiatives in complex, industrial, or asset-intensive sectors such as Energy, Chemicals, or Resources.
- Deep knowledge of change management frameworks and methodologies.
- Demonstrated success in developing, tailoring, and implementing enterprise-wide change strategies that align with digital transformation, operational efficiency, and cultural change objectives.
- Experience leading stakeholder engagement at all organizational levels, including senior executives, technical teams, and frontline operators, with an ability to navigate diverse interests and drive alignment.
- Skilled in conducting change impact assessments, readiness evaluations, risk identification, and resistance management strategies.
- Strong ability to embed change management practices into various delivery methodologies, including Agile (Scrum/SAFe), Waterfall, or hybrid models.
- Proficiency in planning and delivering communication strategies, learning programs, user adoption plans, and post-implementation reinforcement activities.
- Experience with KPIs and metrics for adoption tracking, benefit realization, and continuous improvement of change outcomes.
- Strong interpersonal and facilitation skills, with a proven ability to build relationships, influence without authority, and create collaborative environments.
- Exposure to large-scale digital initiatives such as ERP implementations, Digital Twin rollouts, Asset Performance Management (APM), or Industrial IoT integration is highly advantageous.
- Familiarity with IT/OT convergence and the cultural, organizational, and behavioral changes required in digital operations and smart asset environments.
- Exceptional communication skills—able to adapt messaging to technical, operational, and executive stakeholders, both in written and verbal form.
- Proficient in using modern collaboration and productivity platforms such as Microsoft 365, PowerPoint, SharePoint, Power BI, Teams, and digital project tracking tools like JIRA or Azure DevOps.
- Demonstrated ability to guide, coach, and support senior leadership and project sponsors in their change leadership responsibilities.
- Professional presence with strong listening, inquiry, and negotiation skills to manage conflict, gain buy-in, and build trust in high-stakes environments.
- Agile and strategic mindset—capable of balancing long-term transformation goals with short-term delivery pressures.
- Comfortable working in fast-paced, dynamic environments with shifting priorities and high degrees of ambiguity.
- Strong organizational, time management, and decision-making skills to drive initiatives forward under tight timelines.
- Willingness and ability to travel occasionally to customer or project sites as needed to support on-ground change activities.