Applications Technical Specialist II

About You

To be considered for this role it is envisaged you will possess the following attributes:

• Excellent interpersonal and presentation skills
• Fluent in spoken and written English
• 5+ years experience as a ServiceNow Administrator
• 5+ years experience using JavaScript in ServiceNow
• 5+ years experience as an administrator for ServiceNow Service Catalogs and Service Portal
• 5+ years experience using web services in ServiceNow (REST and SOAP)
• 5+ years experience integrating ServiceNow with other platforms via all available options (automated flat file loads and transform maps, web services, connectors, etc)
• Experience implementing and maintaining SLAs
• Experience using Integration Hub and Service Graph connectors
• Experience acting as an administrator for all ITSM modules
• Experience acting as the primary regression testing resource for a ServiceNow upgrade.
• Strong understanding of the Users, Groups, Roles, and Security Groups implementation in ServiceNow and the automated methods used to maintain them.
• Sound knowledge of industry standards and methodologies
• Broad understanding of software applications in use at Worley including but not limited to Peoplelink, Oracle eBusiness Suite, Windows Operating Systems, Citrix, Systems Centre Suite of Products, Active Directory, Azure, Office 365, SharePoint, MS Teams
• Ability to work with globally dispersed virtual teams across a number of disciplines
• with Finance Service Management, HAM, HRSD, ITOM applications (Discovery, Event Management, Operational Intelligence, Orchestration, Service Mapping, CMDB) highly desirable.
• Personal Qualities/Behaviours:
  • Strong work ethic
  • Detail oriented and able to solve problems with efficient troubleshooting.
  • Self-driven and takes responsibility.

Moving forward together

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.

We’re building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.

And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.

Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

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Please note: If you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Worley.